Notes For All Chapters – Political Science Class 12
Contemporary India: Good Governance
1. What is Good Governance?
- Governance means managing public affairs by involving both government and non-government actors.
 - Good Governance focuses on making the system citizen-friendly, transparent, responsive, and accountable.
 - It’s more than just the government—it includes NGOs, private companies, and civil society.
 
2. Why the Need for Good Governance?
- Due to globalization, tech revolution, and international pressure, public administration had to change.
 - Citizens today expect better, faster services.
 - Traditional systems were slow, full of delays and corruption. Reforms were needed.
 
3. Values of Good Governance
| Value | Meaning | 
|---|---|
| Participation | Citizens take part in decision-making. | 
| Rule of Law | Everyone is equal before the law. | 
| Transparency | Clear, open government actions. | 
| Responsiveness | Quick and timely action by government. | 
| Consensus Oriented | All sections work together for common goals. | 
| Equity & Inclusiveness | No one should feel left out. | 
| Effectiveness & Efficiency | Use resources wisely and deliver results. | 
| Accountability | Govt. and officials answerable for actions. | 
4. Reforms & Initiatives in India
Key Initiatives:
- Lokpal & Lokayukta Act (2013):
- For fighting corruption.
 - Lokpal at national level, Lokayukta at state level.
 - Inspired by Sweden’s Ombudsman system.
 
 - Citizens’ Charter (1996):
- Declares what services govt. offices provide, and in how much time.
 - Example: Passport in X days, Birth Certificate in Y days.
 
 - E-Governance:
- Use of technology for faster, transparent service.
 - Ex: Online services like Aadhar, PAN, Driving Licence, etc.
 
 - Right to Information Act (2005):
- Citizens can ask for any govt. information.
 - Promotes transparency and reduces corruption.
 
 - Citizen Participation:
- People actively involved in governance.
 - Focus is on bottom-up approach (public voices matter).
 
 
5. Six Pillars of e-Governance (Maharashtra)
- 1. Policy/Legal Framework
 - 2. Capacity Building of Staff
 - 3. Funding Mechanism
 - 4. Institutional Framework
 - 5. Core e-Governance Infrastructure (Data centers, etc.)
 - 6. Common Projects (e-Office, e-Tendering)
 
6. Institutions Protecting Citizens’ Rights
| Commission | Purpose | 
|---|---|
| National Commission for SCs/STs | Protect rights of Dalits and Tribals. | 
| National Human Rights Commission (NHRC) | Safeguard human rights. | 
| National Commission for Women (NCW) | Protect and promote women’s rights. | 
| National Commission for Protection of Child Rights (NCPCR) | Safeguards child rights. | 
| National Commission for Minorities (NCM) | Protect rights of minority religions. | 
| National Commission for Backward Classes | Welfare of socially & economically backward groups. | 
| National Consumer Disputes Redressal Commission (NCDRC) | Solves consumer complaints. | 

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